(+94) 11 455 8888
Six simple steps

How It Works

Anyone with a valid driver's licence can rent and drive a tuk-tuk in Sri Lanka. Here's everything you need to know.

No experience needed 24/7 support Full insurance included
Free cancellation
Full tuk-tuk insurance
24/7 backup support
Driving orientation

Six Steps to the Open Road

Step 01
Book Your Tuk
Person booking a tuk-tuk online 01

Start by securing your start and finish dates. Your choice of tuk-tuk is confirmed instantly and a full trip summary is sent straight to your inbox.

Book Now
Step 02
Pick Your Extras
Extras and accessories laid out 02

Planning to stay off the beaten track? Choose from our extras: camping gear, baby seats, wifi routers, surfboards and more. Everything fits neatly in or on your three-wheeler.

Browse Extras
Step 03
Get Your Legal Driving Documents
Driving documents and map 03

You need an International Driving Permit (IDP) & a Home Country Driving Licence endorsed by the Automobile Association of Ceylon (AAC). We'll help you organise your AAC permit before you arrive on the island.

Read More
Step 04
Plan Your Trip
Map route planning 04

If you're spending a couple of months it can be tricky to plan ahead. Make the most of a free planning session with our expert travel team — we know every road, shortcut and hidden gem.

Book Your Free Trip Planning Session
Step 05
Learn How to Drive a Tuk-Tuk
Driving lesson on a tuk-tuk 05

When you arrive, one of our team gives you a personalised driving briefing — local rules, road conditions and how to handle the most common situations. Even if you're a natural, this is invaluable.

Step 06
Hit The Road
Tuk-tuk on the open road in Sri Lanka 06

After your briefing and a final safety check, the fun starts. You're on the open road for an unforgettable Sri Lankan adventure — and we're on standby 24/7 if you ever need us.

Start Your Adventure

Still have questions?

Check our FAQ or get in touch — we reply within minutes on WhatsApp.

Read FAQs WhatsApp Us
Legal
Terms & Conditions

By accessing or using TukRentals.com and our services, you agree to be bound by these Terms and Conditions.

1. Services

TukRentals.com provides self-drive tuk tuk rental services across Sri Lanka, including vehicle hire, optional driver services, travel advice, and route planning.

2. Bookings & Payments
  • A booking is confirmed only upon receipt of the required deposit or full payment.
  • All prices are quoted in USD or LKR and subject to change without notice.
  • Full payment must be settled before vehicle collection unless otherwise agreed in writing.
3. Driver Eligibility
  • Renters must hold a valid driving licence valid in Sri Lanka.
  • Minimum age requirement is 21 years.
  • The renter accepts full responsibility for safe operation of the vehicle.
4. Vehicle Use
  • Vehicles must not be driven off designated routes without prior approval.
  • Smoking, alcohol consumption, and sub-letting of the vehicle are strictly prohibited.
  • Any damage caused during the rental period is the renter's financial responsibility.
5. Liability

TukRentals.com is not liable for personal injury, loss, or damages beyond what is covered under our insurance policy.

6. Governing Law

These terms are governed by the laws of Sri Lanka. Disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

7. Contact

Email: hello@tukrentals.com  ·  Hotline: (+94) 11 455 8888

Legal
Privacy Policy

TukRentals.com is committed to protecting your personal information and your right to privacy.

1. Information We Collect
  • Name, email address, and phone number
  • Passport or driving licence details (required for vehicle hire)
  • Payment details (processed via secure third-party gateways)
  • Usage data and cookies when you browse our website
2. How We Use Your Information
  • To process and manage your rental booking
  • To communicate confirmations, updates, and travel tips
  • To comply with legal and regulatory obligations
  • To improve our website and services
3. Data Sharing

We do not sell your personal data. We may share information with trusted third-party partners (payment processors, insurance providers) solely to fulfil your booking.

4. Data Security

We implement industry-standard security measures. No online system can be guaranteed 100% secure.

5. Cookies

Our website uses cookies to improve your browsing experience. You may disable cookies in your browser settings.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

7. Contact

Email: hello@tukrentals.com  ·  Hotline: (+94) 11 455 8888

Legal
Rental Terms

These Rental Terms govern the hire of tuk tuk vehicles from TukRentals.com. By collecting a vehicle you confirm you have read, understood, and accepted these terms in full.

1. Driver Requirements
  • Minimum age: 21 years. Maximum age: 70 years (insurance restriction).
  • A valid driving licence (motorcycle or equivalent) must be presented at collection.
  • An International Driving Permit (IDP) is required for all non-Sri Lankan licence holders.
  • The named driver on the booking must be the primary operator of the vehicle.
2. Security Deposit
  • A refundable security deposit is required at collection (amount confirmed at booking).
  • The deposit is held against damage, traffic fines, fuel shortfalls, or late returns.
  • Returned within 5 working days of vehicle return, subject to inspection.
3. Fuel Policy
  • Vehicles are provided with a full tank and must be returned with a full tank.
  • Failure to return full will result in a fuel surcharge deducted from the deposit.
4. Mileage & Route
  • Daily mileage limits apply as stated in your rental agreement.
  • Excess mileage is charged at the rate confirmed at booking.
  • Vehicles must not be taken outside Sri Lanka under any circumstances.
5. Damage & Accidents
  • The renter is responsible for any damage to the vehicle during the rental period.
  • All accidents must be reported to TukRentals.com and local police within 24 hours.
  • Do not admit liability or make payments to third parties without our prior written consent.
6. Prohibited Uses
  • Off-road driving, racing, or use on unsealed roads not agreed in advance.
  • Carrying more passengers than the vehicle is rated for.
  • Transporting illegal goods or substances.
  • Sub-letting or lending the vehicle to any other person.
7. Breakdown & Roadside Assistance

24/7 roadside assistance is included. In the event of a breakdown, contact our hotline immediately. We will arrange repairs or a replacement vehicle at no charge for mechanical faults not caused by the renter.

8. Cancellation & Early Return
  • Cancellations 7+ days before pick-up: full deposit refund.
  • Cancellations 3–6 days before pick-up: 50% deposit refunded.
  • Cancellations under 72 hours before pick-up: no refund.
  • Early returns are non-refundable for unused days.
9. Late Returns

A late return fee equal to one additional day's rental rate applies for each commenced hour over the agreed return time.

10. Contact

Email: hello@tukrentals.com  ·  Hotline: (+94) 11 455 8888  ·  WhatsApp: (+94) 71 155 8888

Policy
Refund Policy

We want every TukRentals.com experience to be outstanding. If something goes wrong, this policy sets out how we handle refund requests fairly and transparently.

1. Booking Deposit Cancellations
  • Cancel 7+ days before pick-up: 100% deposit refunded.
  • Cancel 3–6 days before pick-up: 50% deposit refunded.
  • Cancel under 72 hours before pick-up: No refund.
  • No-show on collection day: No refund.
2. Security Deposit
  • Fully refundable provided the vehicle is returned on time, undamaged, and with a full tank.
  • Deductions made for damage, fuel shortfalls, traffic fines, or late return fees.
  • Processed within 5 working days of vehicle inspection.
3. Service Failures

If TukRentals.com cannot provide the booked vehicle due to reasons within our control (e.g. mechanical failure with no replacement available), a full refund of all payments will be issued within 5 working days.

4. Force Majeure

In the event of natural disasters, government travel restrictions, or other circumstances beyond our control, we will offer a booking credit valid for 12 months. Cash refunds in such cases are at our discretion.

5. Early Returns

No refund is payable for unused rental days if you choose to return the vehicle before the agreed end date.

6. Add-on Services
  • Pre-paid add-ons (GPS, helmets, travel SIM, etc.) are non-refundable once the rental period has commenced.
  • Unused add-ons cancelled before pick-up are fully refundable.
7. How to Request a Refund

Contact us within 48 hours of the issue arising with your booking reference and supporting photos:

  • Email: hello@tukrentals.com
  • Hotline: (+94) 11 455 8888
  • WhatsApp: (+94) 71 155 8888

We aim to respond within 2 business days.

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